LaDawn Whiteside, CM, CM/E

Certified Mediator
Member since 2012

LaDawn R. Whiteside, CM, CM/E

I-Mediate & More
PO BOX 5504
Helena, MT 59604

☎ Phone: 406-437-2090

Current President of Montana Mediation Association.
With thirty years experience in healthcare, my career began as an Assistant Activity Director in a nursing home before spending 25 years in healthcare regulation. As the Complaint and Abuse Coordinator with a healthcare regulatory agency for over 20 years, I have had the unique opportunity to listen, advise, recommend, mediate, advocate, and resolve issues related to concerns of residents/patients, health care facilities and/or family members. Between 2004 and 2014, I participated in over 200 Informal Dispute Resolution (IDR) hearings between healthcare facilities and the regulatory agency. As a result, I comprehend the complexities of employee conflicts, discharge planning challenges and the care planning process with healthcare facilities. I retired from the Senior and Long Term Care Division in the Home and Community Based Waiver program May 2017. From 2018-2020 I was the Abuse in Late Life Advocate at The Friendship Center which is a domestic violence shelter in Helena, Montana. Currently, I am an AARP Montana Caregiver Consultant.

Additionally, since 1990 I have been a renter and/or a landlord. I have provided training and education to many groups and associations regarding the differences between mediation and small claims court. I am currently working with the Billings Mediation Center's Conflict Resiliency Program regarding tenant evictions.

Areas of conflict that I-Mediate & More will resolve: Employee disputes; long term care facility discharge notice conflicts; delinquent payment issues; Facility Admission Contract/ Agreement issues; conflicts between residents, family members and facilities and landlord/tenant disputes.
Providing Education, Advocacy and Mediation for all aspects of the aging community.

In-person or Zoom video conference training available: landlord and tenant conflicts, Solving communication barriers during care plan meetings, disability etiquette, resource development, understanding the differences in State of Montana and Federal laws and rules for healthcare facilities.

During 2022, all trainings will be updated:
A one-hour course called "Solving Life's Problems Of Aging With Mediation"
A two-hour course Mediation: An Effective Solution to a Chronic Problem, which focuses on staff retention and the prevention of discharge notices in nursing facilities and assisted living facilities.
A five-hour course for Ombudsman called "Eldercare and Healthcare Mediation"
A six-hour course for mediators and interested community members called "Eldercare and Healthcare Mediation"
A one-hour course called Preventing Evictions and Discharges
A on- hour course called Caregivers Stand Up
A one-hour course called Caregiver Resolutions
A two-hour course called Celebrating Caregivers appropriate for Caregiver Appreciation events.
A one-hour course called "See ME, Keeping the Senior at the Center of the Mediation"

Practice Areas

  • Elder care/Gerontology
  • Healthcare
  • Landlord/Tenant
  • Small Claims
  • Workplace

Additional Services

  • Training

Other Services

  • Mentoring
  • Pro Bono
  • Reduced Rate
  • Willing to Travel